SPARE PARTS

We’ve always taken pride in providing our customers with detailed manuals, how-to’s and video clips that show and explain the functionality of our products. Since many of our products are made up of multiple components, we understand that spare parts are often needed to keep our gear in tip top condition.

FIXED FOR YOU

Use our Spare Part Finder to determine what you need and place your order easily. If you’re unsure of how to fit it, why not choose the 'send to shop' option during check out and deliver the order to a participating Duotone Kiteboarding shop. The participating shop will perform the fitting for free and will not charge you for the work done.

CUSTOMER SERVICE

If you have any further questions of can’t find what you’re looking for, then head over to our FAQ’s or get in touch with our customer service team through the online contact form.

RETURN SHIPMENT

If you are not happy with your purchase, you can send it back within 30 days without claiming any reasons. Goods cannot be exchanged. Please attach the return form to your package when returning the product. 
We will contact you directly when we receive the packet. We will refund the purchase price within 14 days after receiving the package. We will not refund the shipping costs. 
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